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We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship. Fulfillment mistakes that may be made which result in the shipment of incorrect products to you will also be accepted for return. We accept returns within 30 days from date of purchase. Please initiate returns by using the contact form on our Contact Us page. On the contact form, please select “Return” from the Department menu. Please include your order number and reason for returning your item in the Comments section of the Contact Form. We will contact you via email or phone within one business day. If you have any questions, you may contact Angela Shapiro via email, Or call 804-622-2612.